Store Policy
Customer Care
Neet Ties & Accessories - Return & Exchange FAQ
Do you offer refunds?
No. Because each tie is custom handcrafted, all sales are final and non-refundable.
What if my item arrives damaged?
If your tie arrives damaged, we’ve got you covered. Please contact us within 5 business days of receiving your order with photos of the damage. We will either repair or replace your item at no extra cost.
Can I exchange my tie for a different design?
Because each piece is made-to-order and one-of-a-kind, we do not offer exchanges for different designs or styles.
How do I report a damaged item?
Please email us at info.NeetTies@gmai.com with your order number, a brief description of the issue, and clear photos of the damage. Our team will respond within 48 hours to assist you.
How long does it take to repair or replace a damaged item?
Once approved, please allow 7-10 business days for repairs or replacements to be completed and shipped.
Thank You for Choosing Neet Ties & Accessories
We are truly honored that you chose to wear Neet. Every tie we create is crafted with heart, vision, and excellence — just like the bold, beautiful woman who wears it.
Thank you for supporting handmade artistry and trusting us to be a part of your special moments.
At Ties by Neet, you’re not just a customer — you’re family.
That’s SO Neet.
Privacy Policy - Ties by Neet
At Ties by Neet, we value your trust and are committed to protecting your privacy. Any personal information you provide to us — including your name, address, phone number, email, and payment details — is collected solely to process your order, provide updates, and deliver the best service possible.
We will never sell, share, or distribute your personal information to any third party without your consent, except as necessary to fulfill your order (such as payment processing or shipping).
All transactions on TiesbyNeet.com are securely processed to ensure your information stays safe and confidential.
By using our website, you agree to the terms of this Privacy Policy. We reserve the right to update this policy at any time, and any changes will be posted here.
If you have any questions about your privacy or data, please feel free to contact us at info.NeetTies@gmai.com.
Wholesale Inquiries
Wholesale Inquiries
Neet Ties & Accessories
Interested in carrying Ties by Neet in your boutique, salon, or specialty store? We'd love to partner with you!
Because all of our ties are custom designed and handcrafted, wholesale opportunities are available on a limited, curated basis. Each wholesale partnership is crafted with excellence to ensure your customers experience the same beauty, quality, and boldness that defines the Ties by Neet brand.
To inquire about wholesale orders:
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Please email us at info.NeetTies@gmail.com
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Include your business name, location, website or social media links, and a brief description of your store.
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Minimum order requirements and processing times will be discussed upon approval.
Please Note:
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Wholesale orders are custom made and follow a separate pricing structure.
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All wholesale sales are final.
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Customization options for events, boutique collections, and seasonal exclusives are available upon request.
We can’t wait to help you bring a little more boldness, beauty, and "That’s SO Neet" energy to your shelves!
Terms and Conditions
Neet Ties & Accessories
Welcome to TiesbyNeet.com! By accessing and using our website, you agree to the following terms and conditions:
1. Custom Orders
All ties and accessories are handcrafted and made-to-order. Because each piece is unique, slight variations in design may occur. These variations are part of the beauty of custom-made items.
2. Payment
Full payment is required at the time of purchase to begin crafting your custom tie. We accept all major credit cards and secure online payment methods.
3. Shipping
Orders are shipped via trusted carriers. Once your order leaves our hands, you will receive tracking information. Ties by Neet is not responsible for shipping delays caused by carriers or unforeseen circumstances.
4. No Refund Policy
All sales are final. We do not offer refunds. If an item is damaged upon arrival, please contact us within 5 business days with photos, and we will repair or replace the item at no additional charge.
5. Intellectual Property
All designs, photos, logos, and content on TiesbyNeet.com are the property of Ties by Neet. You may not copy, reproduce, or distribute our designs without written permission.
6. Privacy
Your personal information is protected and used solely for order processing and communication. (See our full Privacy Policy.)
7. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Your continued use of the website constitutes acceptance of any changes.
8. Contact Us
If you have any questions about these Terms and Conditions, please email us at info.NeetTies@gmail.com
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments
